Legrand
Automation HubIT4IT

Act — Request Hub

Submit requests, track progress, and manage your automation initiatives

Reminder: The Automation department is a facilitator. For production requests (incidents, changes), please use ServiceNow.

DEV Environment Access

Request access to a Power Platform DEV environment with manager and asset owner validation.

2-5 daysManager → Asset Owner → CoE

Licence Attribution

Request a Power Platform licence based on the Decision Matrix.

3-7 daysManager → CoE → Budget

Environment Creation

Request creation of a new Power Platform environment.

5-10 daysCoE → IT Ops

Azure DEV Access

Request access to Azure resources (Logic Apps, Functions, Data Factory) with role-based access management.

1-3 daysManager → Asset Owner → Access Mgmt

Agent Creation

Request creation of an AI agent (Copilot Studio). Managed by Digital Team.

5-15 daysManager → CoE → Security

UiPath Access

Request access to UiPath Orchestrator and robot allocation.

5-10 daysManager → CoE RPA → Licence

POC Licence

Request a temporary POC licence (1-3 months) for evaluation purposes.

3-7 daysIT Manager → CoE → Budget

GenAI Environment

Request GenAI capabilities activation on an environment.

5-15 daysIT Manager → CoE → Security → Data Protection

Bot Publication

Request bot publication on Teams, Web, or M365 Copilot channels.

5-10 daysIT Manager → Digital Team → CoE → Security

Network & Infrastructure

Request network access, firewall rules, or infrastructure changes for your automation

5-15 daysIT Manager → Infra Team → Security

DevOps Pipeline

Request a CI/CD pipeline for automated deployment of your solutions

3-7 daysIT Manager → CoE → DevOps Team

Database / Dataverse

Request a new database, Dataverse environment, or data storage for your project

5-10 daysIT Manager → CoE → Data Team

Need help? Talk to the AI Assistant

The bot guides you through expressing your need and automatically creates a story in the backlog.

Request Tracking

IT Manager integrated
8 requests
IDTypeTarget IT ManagerDept.CountryPlatformStatusDate
REQ-2026-0143DEV Environment AccessDEV-Infra-EUL. DupontInfrastructure & CloudFRPower PlatformPending25/02/2026
AGT-2026-0012Agent CreationIT Helpdesk Bot v2M. LaurentService Desk & SupportFRAgent FactoryIn Progress24/02/2026
REQ-2026-0142Environment CreationDEV-Monitoring-EUL. DupontMonitoring & OperationsFRPower PlatformApproved22/02/2026
AZ-DEV-2026-0033Azure DEV AccessRG-LogicApps-DEVK. MüllerNetwork & SecurityDEAzureApproved21/02/2026
UIP-2026-0017UiPath AccessInfra-RobotsR. SantosInfrastructure & CloudBRUiPathIn Progress20/02/2026
REQ-2026-0138Licence Attribution—G. BianchiIdentity & AccessITPower PlatformPending20/02/2026
REQ-2026-0135Environment CreationUAT-DevOps-GlobalW. ZhangDevOps & AutomationCNPower PlatformApproved18/02/2026
REQ-2026-0125DEV Environment AccessPROD-Security-EUL. DupontNetwork & SecurityFRPower PlatformRejected12/02/2026