Network & Infrastructure Request
Request network access, firewall rules, or infrastructure changes for your automation project
When should I use this form?
Use this form when your automation needs to communicate with systems on specific networks, requires firewall rules to be opened, or needs dedicated infrastructure resources (servers, storage, DNS). This is typically needed for automations connecting to on-premises systems or external APIs.
Your identity is automatically detected via SSO.
Jean Dupuis
[email protected] · Service Desk & Support (FR)
Approves the business need.
Validates the infrastructure scope.
What happens after you submit?
Total SLA: 5-15 business daysSubmission
Request logged
AutomatedIT Manager Approval
Scope validated
2-3dInfra Team Review
Feasibility & security
3-5dImplementation
Changes applied
2-5dAutomatedNotification
Confirmation sent
AutomatedOutcome: Your infrastructure changes are implemented and you receive a confirmation email with connection details.